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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JOSE ARROYO

JOSE ARROYO

August 30, 2024

5  out of  5
rating by JOSE ARROYO
"Gracias a Ema por toda su ayuda una Persona muy amable y siempre están para ayudar en lo que se necesite"
Profile photo of Hilda Jaramillo

Hilda Jaramillo

August 28, 2024

5  out of  5
rating by Hilda Jaramillo
"Tuve una linda experiencia con Catalina Duque su atención única se tomó todo su tiempo para ayudarme y explicarme como trabaja el seguro de inquilino no sabia que un rentero puede tener una póliza así que puede proteger mis cosas personales gracias Catalina estoy muy contenta y agradecida por su ayuda"
Profile photo of Rocio Marquez

Rocio Marquez

August 26, 2024

5  out of  5
rating by Rocio Marquez
"Una atención excelente gracias Catalina Duque muy amable muy paciente explicó muy bien muy buen servicio muy linda persona muy amable muy recomendable muy buen servicio muy muy buena atención todo su personal gracias Catalina Duque"
Profile photo of Martha Duque

Martha Duque

August 25, 2024

5  out of  5
rating by Martha Duque
"Catalina, muy profesional, me ayudó a entender las coberturas y me ayudó a conseguir un muy buen precio, gracias por su paciencia y amabilidad, recomendaré a mis amigos y familiares que vayan con ella.❤️"
Profile photo of Eric Podewell

Eric Podewell

August 25, 2024

5  out of  5
rating by Eric Podewell
"Catalina was very helpful in finding the insurance I needed for my new car and found me the best rates I was able to find elsewhere. Very satisfied with the service I received and will continue my insurance needs with this State Farm agency."
Profile photo of BGT

BGT

August 23, 2024

5  out of  5
rating by BGT
"Griselda was very helpful and saved me money while keeping the same coverage as my previous auto insurance company. Very knowledgeable, would highly recommend."
Profile photo of Reyna Guzman

Reyna Guzman

August 23, 2024

5  out of  5
rating by Reyna Guzman
"Muy bueno servicio muy amable gracias"
Profile photo of Carlos Ochoa

Carlos Ochoa

August 10, 2024

5  out of  5
rating by Carlos Ochoa
"Griselda was very Informative and knowledgeable about all State Farm products. She was helpful with adding renters with seeer back up. Lord knows we need that in Cicero."
Profile photo of Salvador Antunez

Salvador Antunez

August 5, 2024

5  out of  5
rating by Salvador Antunez
"Excelente atención grasias Emma"
We responded:
"Gracias Salvador, Emma siempre brinda el mejor servicio al cliente. Estamos aqui para servir. Me alegro de que mi oficina haya podido ayudarlo. "
Profile photo of ricky Bonilla

ricky Bonilla

July 27, 2024

5  out of  5
rating by ricky Bonilla
"Mrs Griselda help me while I was Grieving the loss of my mother and correcting some life insurance papers and assisting me and getting them together!! She did most of the work while I sat !! This was such a relief !! Thank you so much"
We responded:
"Ricky, so sorry to hear about your mother. My deepest condolences to you and your family. We are glad Griselda could assist with your life insurance needs and bring you a sense of peace and security."
Profile photo of Maria Rios

Maria Rios

July 26, 2024

5  out of  5
rating by Maria Rios
"I walked in having questions about my car insurance. Gricelda was of much help she explained everything with detail.. she was of much help and will be going to her when I need help.."
We responded:
"Hi Maria! Ensuring our customers have a clear understanding of their coverage is of utmost importance to us. We sincerely appreciate you sharing your experience, and it brings us great joy to hear that Griselda provided exceptional service."
Profile photo of Nicole Mendez

Nicole Mendez

July 25, 2024

5  out of  5
rating by Nicole Mendez
"Very new to HOI but Catalina Duque did an amazing job explaining everything to me very thoroughly! She is very passionate about what she does and offers the best help! Thank you to the office on Cicero, awesome service! 👏🏼"
We responded:
"Nicole, as a new homeowner, it is essential to be well-informed about the coverage necessary to protect your valuable asset. I'm delighted to hear that Catalina did an exceptional job in providing thorough explanations and assistance. Her dedication to her work is truly commendable. Thank you for your review!"
Profile photo of Pati Trevizo

Pati Trevizo

July 24, 2024

5  out of  5
rating by Pati Trevizo
"María V. is always gives exceptional service. She always answers all my questions and is always patient and gives great detail."
We responded:
"Pati - Thank you for recognizing Maria Velazquez's outstanding efforts and the quality of service she consistently provides. We value your feedback and remain available to assist you with any additional questions you may have."
Profile photo of Treble ONYX

Treble ONYX

July 24, 2024

5  out of  5
rating by Treble ONYX
"I’ve been with this location for over 5 years. Maria Velazquez is always a pleasure. She knows her job well and always answers all my questions and concerns."
We responded:
"Maria consistently endeavors to deliver top-notch customer support for our valued clients. We greatly appreciate your kind words and the exceptional 5-star review. Your loyalty to our company is truly cherished!"
Profile photo of Lucero

Lucero

July 24, 2024

5  out of  5
rating by Lucero
"I have been with this office for a few years now and I have to say they do a wonderful job. Any questions I have, they answer in an expert manner!"
We responded:
"Lucero - Thank you for your 5 star review! I'm glad to hear that you have had a positive experience with our office! It's great to have a reliable team that can answer your questions. "
Profile photo of Sonia Olvera

Sonia Olvera

July 12, 2024

5  out of  5
rating by Sonia Olvera
"Salvador was a great help, he answered all my questions with patience and in great detail. He made the whole process smooth. If I ever need to call again, I will be asking for him."
We responded:
"Sonia, thank you so much for sharing your wonderful experience with Salvador and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Profile photo of Evelyn Lee

Evelyn Lee

June 24, 2024

5  out of  5
rating by Evelyn Lee
"100% recommend Salvador Murillo he gives you all your options and break downs while making you smile and laugh! Truly a sweetheart. Thank you."
We responded:
"Hi Evelyn, Sal truly is, his bright personality is contagious in this office. He consistently goes the extra mile in providing exceptional service to our valued customers. Never hesitate to reach out if you have further questions. "
Profile photo of Pablo mendez

Pablo mendez

June 21, 2024

5  out of  5
rating by Pablo mendez
"Muy feliz y agradecido con Catalina por su asistencia para bajar mis costos de seguro! Gracias Catalina y statefarm."
We responded:
"Buenas tardes Pablo - nos alegra saber que tuvo una excelente experiencia con Catalina. Gracias por su negocio!"
Profile photo of Semiramis Hernandez

Semiramis Hernandez

June 20, 2024

5  out of  5
rating by Semiramis Hernandez
"I have been a State Farm customer for several years now, and Emma has consistently impressed me with her exceptional service. Every interaction with her leaves me reassured and confident in my insurance decisions. Emma is not only incredibly helpful but also remarkably professional and friendly. She takes the time to understand my insurance needs and provides transparent, knowledgeable advice on the best options available to me. Emma exemplifies what exceptional customer service should be. Her expertise and warm personality make her an invaluable asset to anyone seeking reliable insurance guidance. I highly recommend her to anyone looking for a knowledgeable and caring insurance agent."
We responded:
"Thank you for your kind feedback, Semiramis. Emma's dedication and exceptional skills greatly contribute to our clients' satisfaction. Her commitment to providing excellent service and going above and beyond ensures that our clients receive the highest level of support and assistance. We appreciate your recognition of her valuable contributions. If there is anything else we can assist you with or if you have any further feedback, please feel free to reach out. Your satisfaction is our utmost priority."
Profile photo of Esteban Herrera

Esteban Herrera

June 18, 2024

5  out of  5
rating by Esteban Herrera
"El Lunes anterior estuve en la oficina con la señora Catalina. El servio fue excelente, me gusta como ella atiende y explica las cosas. Muy a gusto con el servio y la compañía."
We responded:
"Esteban, nos aseguraremos de que Catalina reciba su comentario. Muchas gracias por visitar la oficina!"
Profile photo of Its Natalie

Its Natalie

June 18, 2024

5  out of  5
rating by Its Natalie
"Excelente servicio Emma siempre nos ha atendido muy bien y se ha tomado el tiempo para explicar nuestras pólizas."
We responded:
"Muchas gracias Natalie por tu comentario sobre Emma. Emma es un miembro escencial de nuesto equipo."
Profile photo of Fernando Mireles

Fernando Mireles

June 14, 2024

5  out of  5
rating by Fernando Mireles
"María Velázquez was perfect and helped me completely with all 4 of my cars. Thank you."
We responded:
"Hello Fernando - Maria is an esteemed member of our team in this office. We are delighted she was able to assist you. Thank you for your business. "
Profile photo of Mariza Cerros

Mariza Cerros

June 12, 2024

5  out of  5
rating by Mariza Cerros
"I love having State Farm Insurance. Every single time I step into this office, I get the help that I need. Loreto Arzola is great, he always helps me, and he has the best financial advice for your needs."
We responded:
"Mariza - thank you so much for your positive review - it’s much appreciated! "
Profile photo of Carlo Vendiola

Carlo Vendiola

May 29, 2024

5  out of  5
rating by Carlo Vendiola
"I was very pleased with my experience at this location. I did not know much about insurance but Griselda was very friendly and was able to clearly and adequately address all my questions and concerns. I highly recommend her and this location!"
We responded:
"We are happy to hear Griselda was able to assists with your insurance needs. Thank you for your business! "
Profile photo of Samuel De Leon

Samuel De Leon

May 28, 2024

5  out of  5
rating by Samuel De Leon
"Catalina nos atendió excelentemente muy amable y profesional yo recomiendo a State Farm"
We responded:
"Nos da gusto saber que Catalina le pudo atender muy bien. Gracias por recomendar nuestro negocio."